Privacy policy

Privacy Policy – Liquids Revolution

Last updated: August 12, 2025

At Liquids Revolution, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you visit or make a purchase from our store, and outlines your rights under applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

  • Order Information: Name, billing address, shipping address, payment details, email address, and phone number.
  • Account Information: Login details, account preferences, and purchase history.
  • Communications: Email correspondence, contact form submissions, and customer service requests.
  • Marketing Signups: Email address and optional preferences when you subscribe to our newsletter or promotional communications.
  • Technical Data: Device type, IP address, browser type, and pages visited on our site (collected via cookies and similar technologies).

2. How We Use Your Information

  • To process and fulfill orders, including shipping and payment collection.
  • To provide customer service and respond to your inquiries.
  • To send order updates, invoices, and other transactional messages.
  • To send marketing emails and promotions only if you have consented by subscribing via our website, checkout, or in person.
  • To improve our store, products, and services through analytics.
  • To meet legal obligations and prevent fraudulent activity.

3. Email Marketing Consent

By subscribing to our newsletter or checking the opt-in box during checkout, you agree to receive promotional emails from Liquids Revolution. These may include product updates, special offers, and seasonal announcements. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

4. Sharing Your Information

We share your information only as necessary to run our business and provide you with our services:

  • Shopify – our e-commerce platform, which securely stores your order and account information.
  • Payment Processors – to process payments (e.g., credit card companies, PayPal).
  • Shipping Providers – to deliver your orders (e.g., couriers, freight companies).
  • Service Providers – such as QuickBooks for accounting, email marketing platforms, and equipment/service scheduling tools.
  • As required by law or to protect our legal rights.

5. Data Retention

We keep your personal information only as long as necessary to provide you with our services, comply with legal requirements, and resolve disputes. You may request deletion of your information at any time (see Section 7).

6. Cookies

Our website uses cookies to enhance your shopping experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some site features may not function properly.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your information.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal data (subject to legal requirements).

To exercise your rights, contact us using the details below.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted here with a revised “Last updated” date.

10. Contact Us

Liquids Revolution
967672 Oxford-Waterloo Rd, New Dundee, ON N0B 2E0
519-581-8292
dion@liquidsrevolution.com